Last updated: 24.04.2026
SIA Sorsera ("Sorsera", "we", "us", or "our"), registration number 40203272683, registered at Liliju iela 20, Marupe, Marupes nov., LV-2167, Latvia, is committed to protecting the privacy of our users. This Cookie Policy explains how cookies and similar tracking technologies are used on our website (www.sorsera.com) and our tendering platform (app.sorsera.com), and how you can control them.
This policy should be read together with our Privacy Notice, which provides further detail on how we process personal data.
1. What Are Cookies and Similar Technologies?
Cookies are small text files placed on your device (computer, tablet, or phone) by websites you visit. They serve various purposes: some are needed for the website to function, while others help us understand how you use our services or deliver relevant content.
In addition to cookies, we may use similar technologies such as web beacons (tracking pixels), local storage, and embedded scripts. Where this policy refers to "cookies," it includes these similar technologies unless stated otherwise.
2. Legal Basis for Using Cookies
Our use of cookies is governed by the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the ePrivacy Directive 2002/58/EC as implemented in Latvian national law, and the Latvian Electronic Communications Law.
We use strictly necessary cookies without your consent because they are essential for the website and platform to function. For all other cookies, we obtain your prior, informed consent through our cookie consent banner before placing them on your device. You can give or refuse consent for each category separately, and you can change your preferences at any time.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our website and platform. Without them, services you have requested cannot be provided. They include cookies that maintain your authenticated session, remember your cookie consent preferences, ensure platform security, and enable core functionality such as navigation and access to secure areas.
Legal basis: These cookies do not require your consent under the ePrivacy Directive because the service cannot function without them. However, we document them here for transparency.
Typical retention: Session (deleted when you close your browser) or up to 12 months for authentication persistence.
3.2 Analytics and Performance Cookies
These cookies collect information about how visitors use our website and platform, such as which pages are visited most often, how users navigate between pages, and whether users encounter error messages. This information helps us improve the performance, usability, and content of our services.
All data collected by analytics cookies is aggregated or pseudonymised where possible. However, because these cookies can identify individual browsing sessions, they are classified as non-essential and require your consent.
Legal basis: Consent. These cookies are only placed after you actively opt in through our cookie consent banner.
Typical retention: Up to 24 months.
3.3 Functionality Cookies
These cookies allow our website and platform to remember choices you have made, such as your language preference, region, display settings, or other customisations, so we can provide a more personalised experience.
Legal basis: Consent. These cookies are only placed after you actively opt in through our cookie consent banner.
Typical retention: Up to 12 months.
3.4 Marketing and Advertising Cookies
These cookies track your browsing activity across websites to build a profile of your interests and deliver advertisements and promotional content relevant to you. They may be set by us or by third-party advertising partners whose services we use.
Legal basis: Consent. These cookies are only placed after you actively opt in through our cookie consent banner.
Typical retention: Up to 24 months, depending on the provider.
4. Third-Party Cookies
Some cookies on our website are set by third-party services that we have integrated into our pages. These third parties may include analytics providers, advertising networks, and social media platforms. When these third parties set cookies, they act as independent data controllers for the personal data collected through their cookies.
We do not control these third-party cookies. For more information about how these third parties process your data, please refer to their respective privacy policies.
A list of specific third-party cookies and their providers is available through our cookie consent banner's preference centre.
5. Your Consent and How to Manage Cookies
5.1 Cookie Consent Banner
When you first visit our website, a cookie consent banner is displayed before any non-essential cookies are placed on your device. The banner provides you with clear options to accept or reject non-essential cookies, with both choices presented equally. You can also manage your preferences by category (analytics, functionality, marketing) through the preference centre accessible from the banner.
No non-essential cookies are set until you make an active choice. Scrolling, continuing to browse, or closing the banner without making a selection does not constitute consent.
5.2 Changing Your Preferences
You can change or withdraw your cookie consent at any time by clicking the "Cookie Settings" link in the footer of our website. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal, but it means we will stop setting the cookies you have opted out of going forward.
5.3 Browser Settings
In addition to our consent mechanism, you can configure your web browser to block or delete cookies. Instructions for managing cookies vary by browser:
Chrome: Settings > Privacy and security > Cookies and other site data
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and site permissions
Please note that blocking all cookies through your browser, including strictly necessary ones, may impair the functionality of our website and platform. Our cookie consent banner provides more granular control.
5.4 Consent Validity and Renewal
We store a record of your consent preferences, including the timestamp, the version of the consent banner displayed, and the categories you accepted or rejected. Consent is valid for 12 months from the date given. After that period, or if we make material changes to the cookies we use, we will ask for your consent again.
6. International Data Transfers
Where cookies involve the transfer of personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with Chapter V of the GDPR. These safeguards may include European Commission adequacy decisions or Standard Contractual Clauses. For further detail, see Section 8 of our Privacy Notice.
7. Your Rights
Under the GDPR, you have the right to access, rectify, erase, restrict, or port your personal data, and to object to its processing. Where cookies process personal data, these rights apply. To exercise any of these rights, contact us using the details below.
For a full description of your data protection rights, see Section 11 of our Privacy Notice.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our cookie practices, technology, or legal requirements. We will notify you of material changes by posting the revised policy on our website and, where appropriate, by notifying registered users via email. We encourage you to review this page periodically.
The "Last updated" date at the top of this policy indicates when the most recent changes were made.
9. Contact Us
If you have questions about our use of cookies or this policy, you can reach us at:
SIA Sorsera Liliju iela 20, Marupe, Marupes nov., LV-2167, Latvia
Email: info@sorsera.com Phone: +371 29 360 595
Data Protection Officer: Georgs Vardanjans Email: georgs.vardanjans@sorsera.com
10. Supervisory Authority
If you believe your data protection rights have been violated, you have the right to lodge a complaint with:
Data State Inspectorate (Datu valsts inspekcija) Elijas iela 17, Riga, LV-1050, Latvia Website: www.dvi.gov.lv Email: pasts@dvi.gov.lv